Certification
Three levels of difficulty, one published rubric, and an official credential when you pass.
The Best Discovery Practice on the Market
Practice the Framework. Get Certified.
The SOLVE Platform™ puts you inside realistic, AI-powered discovery conversations across dozens of real-world conversations, with instant, rubric-based feedback from SOLVE Coach™ so every rep gets sharper every time. Work through the SOLVE Academy™ certification track across three levels of difficulty and you earn SOLVE Framework Certification.
Beginner
Learn the five steps and run guided discovery conversations. Five sessions scoring 85% or better to advance.
Intermediate
Handle real objections and harder personas while keeping the customer's goal in focus. Five sessions scoring 85% or better to advance.
Advanced
Run full discovery-to-close conversations under pressure. Five sessions scoring 85% or better to unlock the certification exam.
Certified
Pass the Expert-level exam and become SOLVE Framework Certified, proof you can turn any customer's needs and wants into a solved outcome. Issued through the SOLVE Academy certification track.
Custom Industries
Don't see your industry? We'll build it for you.
If your business isn't in our Conversation library yet, we'll engineer five custom scenarios for your specific industry at no additional cost, built around your real customers, your real objections, and the outcomes that matter in your business.
And here's what makes them worth practicing more than once: the same scenario never plays the same way twice. Every Conversation is engineered with a defined ideal outcome, but the customer's personality, motivations, and objections vary within it, and each scenario runs at Beginner, Intermediate, and Advanced difficulty. Your reps can't memorize their way to an 85. They have to think their way there, every single time, scored against the same SOLVE rubric and coached by SOLVE Coach™ like every other Conversation on the platform.
Included with any account running the Manager Dashboard, because custom Conversations are built to work with your team's scores, rankings, and certification tracking.
Scripts train canned responses. Variation trains professional solving skills.